RFC 423 UNKNOWN ARPANET · CONTACTS

UCLA Campus Computing Network Liaison Staff for ARPANET

Lists UCLA Campus Computing Network contacts for ARPANET users.

On rfc-editor.org ↗
PUBLISHED
December 1972
AUTHORS
B. Noble
STREAM
Legacy
BUILDS ON
RFC 389 — UCLA Campus Computing Network Liaison Staff for ARPA Network
CONTACTS LISTED
6
DOI
10.17487/RFC0423

RFC text

Contents
Original text · RFC Editor View on rfc-editor.org ↗
Network Working Group                                  Barbara B. Noble
Request for Comments #423                              UCLA-CCN
NIC #13008                                             December 12, 1972
Category:                                              BBN:hzt
Updates: RFC #389
_____________________________________________________________________________

To:        ARPA NETWORK USERS
TOPIC:     UCLA CAMPUS COMPUTING NETWORK LIAISON STAFF FOR ARPA NETWORK

The ARPA Network contacts at CCN are:
------------------------------------

1. Initial Contact - User Relations         Bob Bell         (213) 825-7548

2. ARPA Liaison - User Services             Barbara Noble    (213) 825-7438
                                                                   825-7548

3. Network Technical Liaison                Robert Braden    (213) 825-7518

4. Operations Manager                       William Tippit   (213) 825-7546

5. Operations                                                (213) 825-7554

6. Consulting                                                (213) 825-7452

Please make initial contact with CCN through these representatives:

   A. Administrative Matters and General Facility Orientation:
      -------------------------------------------------------
           Bob Bell, Head - User Relations  (213) 825-7548
      Bob or Doug Cummings handles administrative matters, such as:
           charge number applications and funding, and will discuss
           your application and the facilities and services available
           at CCN.

   B. Network Technical Matters:
      -------------------------
      Robert Braden, Manager of Programming  (213) 825-7518
      Bob handles problems with Network protocol and Network hardware.

When you are using CCN facilities:

   A. _Programming_problems_ (JCL, compilers, documentation) and any other
      problems you may have related to any aspect of using CCN;
      Barbara Noble  (213) 825-7438 or 825-7548, or call a consultant:
      Consulting  (213) 825-7452
      Jim Adams, Head, User Services  (213) 825-7529
      Barbara is the focal point for all of your problems as soon as you
      begin using our system.  She will attempt to solve your programming
      problems and to expedite any other matters involving your use of CCN.

   B. _Operations_:  Schedules, special handling, etc.
      Operations                              (213) 825-7554
      William Tippit, Operations Manager      (213) 825-7546


       [ This RFC was put into machine readable form for entry ]
       [ into the online RFC archives by BBN Corp. under the   ]
       [ direction of Alex McKenzie.                      1/97 ]

ISO Plain Language

On this page
PROBLEMARPANET users needed to know which UCLA CCN contact handled administrative, technical, programming and operations issues.
MECHANISMThe memo lists six contacts and explains which roles users should approach for specific concerns.
STATUS THENRFC 423 updates RFC 389 and provides a historical contact list dated December 1972.

§1The UCLA CCN Contact List

Barbara B. Noble of UCLA-CCN sent this notice to ARPA Network users on December 12, 1972. The contact list covers initial contact, ARPA liaison, network technical liaison, operations manager, operations and consulting.

The unit metadata records that RFC 423 updates RFC 389.

The notice names contacts at UCLA CCN and describes their areas of responsibility. It updates an earlier contact list.

§2Administrative and Technical Matters

For administrative matters and general facility orientation, users are directed to Bob Bell, Head of User Relations. He or Doug Cummings handles matters such as charge number applications and funding and can discuss CCN facilities and services.

For network technical matters, Robert Braden, Manager of Programming, handles problems with Network protocol and hardware.

New users contact User Relations about facility access and administration. Network protocol or hardware problems go to the technical liaison.

§3Support While Using CCN

For programming problems such as JCL, compilers and documentation, and other issues related to using CCN, Barbara Noble is the focal point. The notice says she will try to solve programming problems and expedite other matters.

Questions about schedules and special handling go to Operations or the Operations Manager.

Barbara Noble is the main contact for programming and user problems. Operations questions go to the operations staff.